Acquaintance with the provisions of this Policy before using the Services provided by the System is mandatory for all Clients.
Client – a natural (private) or legal person who has registered in the System and created an Account.
Confidentiality - accessibility of information only to its owner, as well as to persons to whom this information may and/or should be provided by law and/or contract with that person.
Confidential Information – any data not related to the Public Data that the Parties have agreed to consider confidential or that applicable law requires to be considered confidential.
Disclosure of Confidential Information - the transfer to any third party of any information that is Confidential in accordance with the requirements of this Policy, including the diversion, theft, loss, distortion, forgery, destruction, modification, copying, and blocking of Confidential Information as a result of non-execution or improper execution of the conditions of this Application by the Receiving Party.
Information materials (Data) - any text, graphic, audio, video, or mixed information material.
Personal data – any information related to the natural (private) person whose identity is known or can be directly or indirectly established using the following data: personal code, orone or more features of physical, physiological, psychological, economic, cultural, or social character specific to the person.
2.1. By using any part of the Site or Application and/or any Services, the Client grants the Administrator the right to receive, store, process, and use Personal Data and other Client Information Materials based on the terms of this Policy.
2.2. The main objective of obtaining, storing, processing, and using the Client’s personal, public, and other datais to protect the interests of the Client, as well as to improve the quality of the personalized and general services provided by the Administrator to the Client.
3.1. The administrator can collect and process the following information about the Client:
3.2. In order to fulfill its legal obligations to combat fraud and money laundering, the Administrator will receive information relating to the Client from third parties, including information on financial history, local court decisions and bankruptcies, and from credit bureaus and fraud prevention agencies, upon opening the Wallet and at any other time when it is deemed necessary to prevent fraud and minimize financial risks.
4.1. A client who wants to start using Mercuryo Services has to register in the System using the website or application.
4.2. To register in the System, the needs to specify his/her phone number and e-mail address. A cryptocurrency wallet (Wallet) will be created automatically.
4.3. For the deposit or withdrawal of money, the Client can specify bank card details.
4.4. After the creation and use (by the Client)of the Wallet, the Administrator shall be able to identify the Client every time the Client uses the System and and visits the Application or the Site.
4.5. Periodically, our System may ask our Clients to fill out additional forms. This is done to identify the needs of our Clients and to assess the services we provide and their quality.
4.6. When the Client visits the Site or Application, the Administrator automatically stores, processes, and uses data that does not relate to Personal Data, such as: Client's IP address, Client's location information, which can be determined using the IP address, the technical parameters of the Client's computer, the presence or absence of specific software on the client's computer, the settings of this software, cookies, and statistical information about the Client's activity.
5.1. We may also ask you to answer various questions in order to verify the security of your account. This information may be necessary for us in order to process your transactions or requests for a new password, in case you have forgotten or lost your password, protect you from the theft of data on your card, prevent fraud and theft from your account, and contact you if you need to manage your account.
5.2. We may also ask you to provide information about the transaction, including asking to specify the amount and the name of the user (sender). All this information is preserved and is not subject to deletion without an official request. We also store all the IP addresses of the devices from which you log into your account. All these measures are aimed at preventing fraudulent activities and theft.
6.1. The Administrator undertakes not to provide Personal Data to third parties without the consent of the Client to whom the data relates.
6.2. The transfer of Personal Data to third parties is allowed in the following cases:
6.3. The Client has the right to request that the Administrator restrict access to his/her Personal Data for marketing purposes by third parties, unless this is contrary to the provisions of applicable laws and this Policy, by sending an appropriate request to the Administrator for his/her details.
7.1. By providing his/herPersonal Data upon Registration in the System, the Client agrees to the processing of this data, both with the use of automation and without the use of automation, including the collection, storage, transfer to third parties, and use by the Administrator of data for the purpose of providing Services to the Client and for other purposes specified in the Policy.
8.1. The parties guarantee the confidentiality of information received during the execution of the requirements of the Policy, except for cases directly provided for in the Policy and other agreements of the Parties.
8.2. Terms of confidentiality are contained in this Policyand accepted by the Client in full upon acceptance of the Policy.
8.3. As follows from other sections of this Policy, Clients are responsible for maintaining the confidentiality of their Authentication Data. The Administrator is not liable for consequences that occur as a result of the improper storage or loss of this information by the Client.
8.4. The Administrator has the right to store Personal and other data of the Client as long as necessary to fulfill the purpose specified in this Policy, or within the time limits established by applicable laws, or until the Client removes this data.
8.5. The Client is responsible for providing reliable information, as well as for updating the data he/she provided earlier in case of any changes.
8.6. The Client allows the Administrator to authorize other users with whom the Administrator has concluded appropriate agreements to receive, store, and process data about the Client (except for Personal Data and Information Materials), such as the Client's IP address, cookies, and statistical information about the Client's activity to improve the quality of services provided by these persons and provide information of an advertising nature.
8.7. The Client agrees that the confidentiality of data transmitted via the Internet is not guaranteed and if access to this data is obtained by third parties outside the area of technical communications controlled by the Administrator, the latter is not responsible for any damage caused by such access.