Cookie Policy

MoneySwap OU (hereinafter – “MoneySwap“, “we”, “us”, or “our”), uses cookies and other similar technologies for accessing or storage of information on the end user's terminal equipment. You can find out more about cookies and other similar technologies and how to control them in the information below.

If you do not accept the use of these technologies please disable them following the instructions in this Web Site Policy, for instance by clicking the Cookie Settings link (from our cookie banner) or changing your browser settings.

These technologies include (but are not limited to) cookies and HTML5 Local Storage some of which are considered as necessary for us to be able to deliver the web site to you and others to assist in marketing activities.

What is a cookie and LocalStorage?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies at:

Localstorage is a new way of storing (structured) data on a client’s computer. LocalStorage behaves more like persistent cookies in terms of expiration. We use local storage to customize what we show you based on your past interactions with our services. Highly vulnerable data, such as financial information, is not stored or secured using LocalStorage.

What LocalStorage do we use on

SessionStorage is stored temporarily. SessionStorage files are automatically deleted when you close your browser.

LocalStorage is persistent. You may erase them by deleting your browser’s history. We remove data from Local Storage within 3 months after you close Mercuryo account.

What cookies we use on

Strictly necessary cookies are essential for the website to operate properly. These cookies enable you to navigate the website and use its features. For example, a so called 'session' cookie which makes sure that you don't have to keep logging in on every page you visit and that keeps track on the Mercuryo Account and provide online banking services.

Session cookies do not have an expiration date. Instead, they are stored only as long as the browser or tab is open. As soon as the browser is closed, they are permanently lost. This type of cookie used to store a banking user’s credentials while they are navigating within their bank’s website since their information would be forgotten as soon as the tab is closed.

User consent is not required for the delivery of Strictly necessary cookies.

Performance cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. It is only used to improve how a website works. These cookies identify which pages are being used and help us analyze data about web page traffic and improve our website in order to tailor it to customer needs. This category does not include cookies used for behavioral/targeted advertising networks.

According to the Article 29 Opinion (footnote 2) first party analytics cookies require user consent. Such analytics cookies are less intrusive.

Functionality cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize and remember choices you make to improve your experience.

Targeting cookies or third-party advertising cookies allow advertising to be tailored to your interests, both on our website and as you browse the web after leaving our website. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

Targeting cookies or third-party advertising cookies require user consent (amended ePrivacy Directive Article 5(3)) before cookies can be accessed or stored on your device. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do so, you may not be able to use the full functionality of this website

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information associated with the cookie about your use of the website (including your IP address) may be transmitted to and stored by Google on its servers. You may also opt out of personalized advertising by Google by visiting Ads Settings. To find out more about Google’s data collection and processing practices, please read its Privacy Policy. We follow Google’s recommendations for remarketing to our website visitors and merchants.

We collect and process this information, for (i) understanding how people use our services in order to ensure and improve the performance of those services, (ii) customizing our services to provide you with a better user experience, (iii) providing, maintaining and improving our services to meet the needs of our users, and other.

If you are located in the European Union, the transfer of your information from the EEA to the United States is permitted under the Article 45 of the General Data Protection Regulation (GDPR), as Google adheres to the EU-US Privacy Shield self-regulatory framework. You can find the details of the framework here.

We use Facebook cookie. These cookies are used when you share information using a social media sharing button or “like” button on our sites or you link your account or engage with our content on or through Facebook. The social network will record that you have done this. This information may be linked to targeting/ advertising activities. To refuse these cookies, please click on the relevant opt-out link Facebook Login. Facebook Inc. has certified to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.

We use Intercom cookie. These cookies are enable the functionality of a chat. You can find Intercom cookie policy here. Intercom Inc has certified to the EU-U.S. and Swiss-U.S. Privacy Shield FrameWork.

Cookies used